I filed a dispute against them with my bank so I could get the funds back. So I communicate back and forth out June 11th, 14th, 16th…still being told it wasn’t an issue on their end (on the 16th they sent it to a “specialist team member”. My bank confirmed it wasn’t there on their end. I was told they did it and to reach out to my bank (this was June 9th), they “assured me”. So I waited the amount of business days (3-5), but still didn’t see the refund. I reached out and they said the could do it. I submitted a request for a refund on June 1st after being charged the $260 for the pro account.
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